a 365 Account Verification
Verification keeps your account and your balance secure. We ask for a copy of a valid national ID or passport and a selfie that matches the document. Upload both through the verification section in your account settings. Our team reviews submissions and confirms the account once the documents check out. A verified account unlocks full withdrawal access and protects your funds if
you ever need to recover your account. Think of it as the step that makes your wallet yours — no one else can claim your balance once your identity is on file.
- Open account settings — Log in and navigate to the verification or KYC section inside your a 365 account settings.
- Upload your ID document — Submit a clear photo of your national ID card or passport — both sides if the document has a back.
- Submit a selfie — Take a selfie holding your ID so our team can match the document to your account holder.
- Await confirmation — We review your submission and update your account status. Full withdrawal access is enabled once verification is complete.