What We Collect and Why
When you create an account on a 365, we collect the information needed to verify your identity, process transactions, and keep your wallet secure. This includes your name, contact details, and payment method identifiers — for example, the mobile number linked to your bKash, Nagad, or
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Rocket account. We use this data to process deposits and withdrawals, detect unusual activity on your account, and send you service messages about your account status. We do not sell your personal data to third parties. Transaction records tied to bKash, Nagad, and Rocket payments are
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retained for the period required by applicable financial regulations in your region. If you close your account, we will retain only the data we are legally required to keep and delete the rest within a reasonable period. Your data is stored on secured servers with access
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restricted to authorised personnel. Any third-party service providers we work with — such as payment processors — are bound by data-handling agreements that limit how they use your information. Availability of our services and the scope of data processing depends on your local law and eligible
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regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.